Saturday, 1 November 2014

(EDUC-6165 Communication) Competent Communication


Someone who demonstrates competent communication……….

I really wanted to choose a family member, but when my family is together, everyone talks at the same time, everyone interrupts one another, and as much as I love my mother, she is trying to listen to multiple conversations at one time. You get the feeling that you might have been heard, but did anyone really listen? So, I had to look beyond my family to find a person who demonstrates competent communication. Just wondering, are all families like that or just mine? J


When I think of someone who really demonstrates competent communication the first person who came to my mind was the chair of the department that I teach in. This individual exemplifies what it means to communicate effectively. Every time I have a meeting with her she is always welcoming and greets me with a smile. She never gives me the impression that I am bothering her or that she is too busy to talk. When I am in her office, her attention and focus is all mine as she does not share herself with her phone or other distractions that may come her way. Her eye contact is always on me showing me that she is listening. The way she communicates makes me feel empowered as she values the things I say or share. She pauses before she comments back and then she smiles and says, “I hear what you are saying.” Her office is quite large and can be intimidating, like a principal’s office, but you never get that feeling when you come in talk to her. Although she is the chair of the department, when she communicates, she never talks down to you or misuses her power when she communicates. When you leave her office, she acknowledges the time that you spent with her and reminds you that you are welcome at any time.
I would definitely model some of my own communication behaviors after this person as she demonstrates the qualities that make an effective communicator. She modeled that everyone should be valued and listened to. This person demonstrated that there are many components to being an effective communicator and that even the little pieces such as a smile or head nod are just as important as eye contact and listening. I meet with my students on a daily basis, sometimes after class or at times I meet them in my office and modeling after this person would ensure that I am being an effective communicator where students feel comfortable coming to talk to me. I have a great relationship with my students, but taking a deeper look at how this person makes me feel valued, empowered, and important reinforces within me to think about all the different components even the little things that could ensure that I am being an effective communicator.



2 comments:

  1. Stephanie,
    Thank you for giving a great example of a good communicator. We all deserve to feel respected and valued in the interactions that we have with others. When this is demonstrated in our work with young children and families, it helps to give them a sense of belonging. When I think of the people who I have encountered in my personal and professional life, they are the ones that have made me feel as though I am the only person in the world and devote their attention and "presence" to my time with them. I know that one thing that I try to do is devote my attentions to one person at a time, so the communication is effective, appropriate and productive.

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  2. It is amazing that you have such a wonderful person that is the chair of the department. So many times, people in these positions forget about how they were once walking in our shoes. I have a principal who is fairly new to being an administrator, so she can still relate to being a teacher. Based on your post, it seems as if the head of your department is not just a good communicator, but overall, a good human-being.

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